Privacy Policy

Effective Date: August 26, 2025
Last Updated: August 26, 2025

Hotelyr (“we,” “our,” “us”) operates the Hotelyr platform (the “Service”), which allows hotels, guests, and spa therapists to manage and book appointments. We respect your privacy and are committed to protecting your personal information.

Information We Collect

Account Information: Name, email address, phone number, and other contact details you provide when creating an account.
Calendar Information: With your consent, we may access your calendar through Google Calendar, Microsoft Outlook, or other providers via Nylas to display your availability and manage bookings.
Booking Details: Information related to appointments and reservations, such as dates, times, and services.
Usage Data: Technical information such as IP address, browser type, and device data.

How We Use Your Information

Provide and operate the Service, including scheduling and managing bookings.
Sync availability with your calendar (via Nylas integration).
Communicate with you about appointments, updates, and support.
Improve and maintain the Service.
Comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share your data only as follows:

With Service Providers: Such as Nylas, Google, or Microsoft, to provide calendar synchronization and communication tools.
With Hotels/Spas: When you make a booking, relevant details (e.g., name, appointment time) are shared with the hotel or therapist involved.
For Legal Reasons: If required by law, regulation, or legal process.

Data Retention

We retain your information only as long as necessary to provide the Service and fulfill the purposes described in this policy. You may request deletion of your data at any time (see “Your Rights” below).

Your Rights

You may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for us to access your calendar or personal data.

To exercise these rights, please contact us at [your contact email].

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Third-Party Services

Our Service integrates with third-party services (including Google Calendar and Microsoft Outlook) via Nylas. Use of these services is subject to their own privacy policies:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Hotelyr
Email: david@hotelyr.app
Address: 28920 Calabria Dr, Agoura Hills, CA 91301